Teller (Concierge) (Bayfield)

Company: Credit Union of the Rockies
Location: Bayfield
Posted on: June 9, 2021

Job Description:

$16.15/HR STARTING WAGE + SIGNING BONUS + COMPETITIVE BENEFITS (for Full-Time)FULL-TIME or PART-TIME OFFICE POSITIONS AVAILABLE!!! Begin your career with Summit County's ONLY not-for-profit financial institution. Tenure-based (12mos) promotion to Concierge II Advanced learning curriculums to help develop your career in: branch operations, loans, marketing, collections, compliance, and more!Credit Union of the Rockies is seeking a customer service team member to join our credit union! As a concierge, you help create the energy around credit union products. Credit Union of the Rockies is dedicated to delivering an exceptional member experience, which starts with you being highly skilled in discovering members' needs. With the support of your team members, you provide effective solutions to those needs via getting the right products into member hands. Every day is an opportunity for you to turn another visitor into a loyal credit union member.You get to work closely with our Management Team and individual department heads and learn about Consumer Lending from a variety of roles at our credit union, including our lending-focused CEO.Credit Union of the Rockies has an OrgChart that allows employees of all levels access to all levels of the organization without restriction in what path you want to go down.DUTIES & REQUIREMENTS Accurately processing financial transactions Directly address member needs by being an effective source of information for them in our lobby area, drive-thru or walk-up windows, and/or by telephone Provide exceptional service/assistance to members and visitors in a timely, friendly, professional and confidential manner Manage the first impressions of visitors to Credit Union of the Rockies Advise, sell and set up their new products Your success is measured by team and individual productivity as well as overall branch performance You support Credit Union of the Rockies, Mission, Vision, Strategic Goals and Objectives Maintain a positive outlook and behavior towards internal staff and external membersQUALIFICATIONS, EDUCATION & EXPERIENCE Possess strong people skills: You're approachable, a good listener and are empathetic. You're invigorated by constant personal interactions. You have strong communication skills that let you converse freely and comfortably with individuals and small groups Willing to learn and embrace the guidelines behind Credit Union of the Rockies unique style of service Are technologically savvy: Understand computer system concepts and methods, data entry retrieval and inquiry using Windows in a network environment Basic knowledge of a filing system, basic knowledge of the operation of office equipment Are adept at learning new products and features Able to deliver great member experiences in any environment Able to apply common sense understanding to carry out detailed instructions Associated topics: alley, bell attendant, front desk, guest, host, inn, lobby, lodge, resort, sheraton

Keywords: Credit Union of the Rockies, Snowmass , Teller (Concierge) (Bayfield), Other , Bayfield, Colorado