Lumber & Building Material Sales Associate

Company: Ace Hardware
Location: Cortez
Posted on: November 18, 2021

Job Description:

Job Description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Ace Hardware Retailer

General Summary
Lumber & Building Materials Sales Associate will be taking and placing special orders. The qualified applicant will be self-motivated and able to operate sales ethically, honestly and with integrity. Excellent phone and verbal communication skills will be crucial to the success of the Lumber & Building Materials Sales Associate position, as well as attention to detail and efficient time management. The qualified applicant will able to handle and be responsible for money.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
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Provide a positive representation of Choice Building Supply.
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Proactively assist customers in solving problems.
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Greet customers entering and throughout the store. Thank customers when finished and when they are leaving
the store.
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Possess a friendly outgoing demeanor, work well with customers as well as associates.
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Ensure all pages and calls are answered promptly, courteously and effectively.
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Forward any customer complaint that cannot be handled to a member of management.
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Possess strong product knowledge and knowledge of store layout, location of products, have knowledge for
lumber and building materials.
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Assist customers throughout the store with personal, customized service based on the premise of amazing every
customer, every time.

Store Operations
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Greet customers and ascertain what each customer wants or needs.
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Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
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Answer questions regarding the store and its merchandise.
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Describe merchandise and explain use, operation, and care of merchandise to customers.
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Demonstrate use or operation of merchandise.
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Estimate quantity and cost of merchandise required
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Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security
practices.
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Be aware of security risks and know how to prevent or handle these situations
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Prepare sales slips and sales contracts
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Maintain records relating to sales
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Place special orders or call vendors to find desired items
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Compute sales prices, total purchases and receive and process cash or credit payment.
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Be aware of store inventory - maintain accurate records of sales, new stock and internal requisitions
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Ticket arrange and display merchandise to promote sales.
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Exchange merchandise for customers and accept returns within policy
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Able to work Monday through Friday, as well as some Saturdays and Sundays

Requirements

Must have strong knowledge of lumber building material and construction.

Keywords: Ace Hardware, Snowmass , Lumber & Building Material Sales Associate, Sales , Cortez, Colorado