SnowmassRecruiter Since 2001
the smart solution for Snowmass jobs

Bistro Supervisor

Company: Courtyard - Glenwood Springs
Location: Glenwood Springs
Posted on: March 14, 2023

Job Description:

City, State:

Glenwood Springs, Colorado

18/hr +tips

The purpose of a restaurant supervisor is to monitor staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations.


-Performs shift opening and closing duties in accordance with manager's checklist.
-Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
-Properly executes revenue and check control procedures on shift.
-Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
-Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
-Promptly resolves issues such as call outs, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
-Monitors staff at all times and will assist with taking orders, serving and cooking, as needed, to ensure adequate coverage and guest satisfaction.
-Maintains a safe and sanitary work environment for all associates and guests.
-Accurately completes monthly food and beverage inventories.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
-Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.


To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

-Identifies the need and initiates service recovery and assistance.
-Demonstrates the desire and ability to provide high quality service to both internal and external customers.
-Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

-Asks for and offers help when needed.
-Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

-Takes responsibility for own actions.
-Performs work with little or no supervision; works independently.
-Can be relied upon regarding task completion and follow up.

Keywords: Courtyard - Glenwood Springs, Snowmass , Bistro Supervisor, Other , Glenwood Springs, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Snowmass RSS job feeds