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VSA Lead

Company: Hertz
Location: Montrose
Posted on: November 22, 2022

Job Description:

Vehicle Service Attendant Lead (VSA-L) provides support and works closely with the VSAs as they ensure that every car is clean, safe, and ready for our customers to thoroughly enjoy.

On a day-to-day basis VSA-L employee are on the front line of operations by working with VSAs to make sure that we are providing the highest level of quality and in the most efficient way. In addition to making sure that all operations run smoothly a VSA-L preforms the duties of a VSA by servicing our vehicles to make sure that they are not only clean and gassed up, but to also make sure that we exceed our customers' expectations for vehicle safety and quality...no unintended surprises! A VSA-L helps make sure that everyone In Vehicle Service has to consistently execute Hertz's rigorous vehicle preparation process so that every vehicle meets Hertz's heritage of vehicle safety and quality. VSA-Ls step into difficult situations and help co-workers resolve issues and it is this level of commitment that makes Hertz the one and only choice for our customers.

To be a Great VSA-L you need:

  • An ability to maintain a safety focus and work in a safe manner
  • A desire to work with others and to provide help and support in the quest to produce the highest level of customer service
  • Attention to details in a fast-paced environment
  • An ability to learn, service and operate the features and functions of a wide variety of vehicles.
  • An ability to efficiently and effectively meet the quality, delivery, and performance goals of the position and to help others to do the same
  • A good eye for vehicle conditions that are out of the ordinary and sound judgement to know how to address these problems when they arise
  • A desire to take pride in a job well done that results in a great rental experience for the customer

    Skills needed to be a VSA-L:
    • Ability to operate a wide variety of vehicles
    • Ability to read and understand verbal instructions
    • Handle a variety of hazardous materials
    • Ability to assess and make judgements about vehicle readiness
    • Previous Supervisor experience preferred
      At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

      Individuals are encouraged to apply for positions because of the characteristics that make them unique.

      Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.

      EOE, including disability/veteran

Keywords: Hertz, Snowmass , VSA Lead, Other , Montrose, Colorado

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