Overnight Manager on Duty - The Little Nell
Company: Aspen Skiing Company, L.L.C.
Posted on: June 10, 2021
To act as management during the overnight shift and fulfill all
functions for hourly staff as necessary.
Essential Job Functions
Act in the following capacities to perform tasks to assist
Front Desk Receptionist
Room Service Order taker
- Complete the Night Audit for the SkiCo Hospitality Division
(all hotels) on a nightly basis.
- Liaise with SMS Support and Hotel Computer Support as needed to
resolve issues and ensure smooth operation of the Night Audit
- Prepare all Night Audit packets for Accounting as well as
information packets for Day Time.
- Rollover all no-show guests and have amenities brought back to
room service and information left for front office
- Monitor and Up-date Night Audit Policy and Procedure Manual as
- Prepare a nightly report on activities and areas of concern to
go to General Manager and Assistant Rooms Division Manager for
- Handle guest complaints and keep management informed as
- Work with security on all related matters.
- Work with Front Desk Manager and Assistant Rooms Division
Manager to keep personnel up to date on policies and procedures
relative to all areas.
- Meetings: Monthly Front Office meeting, Weekly Rooms Division
meeting, Bi-weekly department head meeting,
- Ongoing training and knowledge for emergency procedures.
- Participate in guest history management.
- Process advance deposits for Reservations.
- Be visible in the lobby at all times to meet and greet
Additional Job Duties
- Make Management aware of guest's comments and complaints.
- Report to work in a neatly groomed and acceptable manner as
outlined in the employee handbook.
- Be responsible for the grooming of on-shift employees as
outlined in the employee handbook and further developed in the
- Report to shift on time.
- Comply with all policies and procedures for The Little Nell and
Aspen Skiing Company.
- Be familiar with hotel fire and safety procedures. Assist in
emergency and security procedures as directed by management.
- Complete tasks and projects delegated by your manager and
assist other departments as business volumes and staff levels
Keywords: Aspen Skiing Company, L.L.C., Snowmass , Overnight Manager on Duty - The Little Nell, Other , Snowmass, Colorado
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