Clinical Specialist Cardiac Rhythm Management- Cape Girardeau/Carbondale, IL
Company: Medtronic GmbH
Location: Carbondale
Posted on: June 9, 2021
Job Description:
Clinical Specialist Cardiac Rhythm Management- Cape
Girardeau/Carbondale, IL
Bring your talents to a leader in medical technology and
healthcare solutions. Rooted in our long history of
mission-driven innovation, our medical technologies open
doors. We support your growth with the training, mentorship,
and guidance you need to own your future success. Join us
for a career that changes lives.
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
Provide technical, educational, operational and sales support to
assist the district in meeting CRMsales and customer service
objectives. CRMseeks candidates who will meet our customer
expectations by striving without reserve for the greatest possible
reliability and quality in our products, processes and systems by
being accountable, having a voice and taking action.
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
- Technical Support
- Successfully completes CRM Field Technical Training including
online and field-based training
- Performs checks/interrogations of all CRM medical device
systems post sign-off
- Supports implants of all CRM products post sign-off
- Provides on-call support as needed on evenings and weekends
post sign-off
- Provide troubleshooting support as requested
- Operational Support
- Assures completion of patient registration and any other
required hospital documentation
- Helps manage consignment inventory and trunk inventory once
obtained
- Provides additional inventory support to meet customer
needs
- Maintains software on programmers throughout the district as
directed
- Assists with managing daily coverage logistics as needed
- Educational Support
- Educates and trains physicians, hospital personnel and office
staff on products or solutions for which training has been
completed
- Assists with educating and training new Clinical Specialists
and Sales Representatives post sign-off
- Partners with DSM, Sales Reps and DM to learn market dynamics
and local customer motivations and needs; has a basic understanding
of how Medtronic CRMproducts and solutions offer value to the
customer
- Assists with obtaining customer POs throughout the quarter
- Has a basic understanding of the competitive landscape
- Independently identifies customer needs and opportunities and
provides feedback to Sales Rep(s) to support sales objectives
- Ongoing Technical Development
- Stays up to date on new products, solutions and patient
management offerings
- Completes all assigned training in a timely manner
- Performs other related duties as assigned
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING
BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- AHigh School Diploma PLUS a minimum 7 years of work experience
in the healthcareor engineering field, OR
- AnAssociates Degree PLUS a minimum 5 years of work experience
in the healthcareor engineering field, OR
- ABachelors Degree PLUS a minimum of 3 years of work experience
in thehealthcare or engineering field, OR
- ABachelor's Degree and currently enrolled in a certificate
program from a pacingschool like ATI or PrepMD and 3 years of prior
professional experience
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
- Thorough working knowledge of medical terminology and the
medical device industry
- Proven ability to build/maintain positive relationships with
peers and colleagues across organization levels
- Strong work ethic in accomplishing objectives of the
position
- Expertise with Microsoft tools & other applications (i.e.,
SalesForce.com)
- Ability to meet vendor credentialing requirements
- Excellent customer service skills
- Excellent interpersonal, written/verbal communication
skills
- Ability to coordinate/participate in numerous tasks/projects in
a fast-paced environment in an organized manner while meeting
deadlines
PHYSICAL JOB REQUIREMENTS:
- The physical demands described within the Responsibilities
section of this job description are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions
- Frequentrequired travel to customer clinics, hospitals and
offsite meetings.While performing the duties of this job, the
employee is regularly required tobe independently mobile
- Continuousverbal and written communication
- Frequent 2- handedlifting of up to 40 lbs. from floor to
chair/table and from one to anothersurface at approximately the
same level
- Sitting,standing and/or walking for up to eight plus hours per
day
- Environmentalexposures include eye protection, infectious
disease and radiation
- Ability to wear7-9 lbs of lead for extended periods of time
while in the O.R.
- Frequentlyrequired to use hands to finger, handle or feel
objects, tools or controls
- Ability toeffectively use a mobile phone, PC, keyboard and
mouse
- Frequentbending/stooping, squatting and balance
- Specific visionabilities required by this job include close
vision, distance vision, depthperception, and ability to adjust
focus in relation to travel and operating apersonal computer
- Must be able todrive approximately 80% of the time within
assigned territory.
- Clinical Specialists are required to be withintheir assigned
territory each day to be available as unscheduled needs arise.
CSsare required to work a number of weekend and holidays during the
quarter, asdetermined by local management.Weeknight call coverage
is the primary responsibility of the Sales Rep,however, at times,
business and/or geographical needs require a CS to be scheduledfor
week night coverage as approved by regional management.
- Must have avalid driver's license and active vehicle insurance
policy. In addition,your driving record will be reviewed and will
be considered as part of yourapplication.
Travel Requirements:
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push
the limits of what technology, therapies and services can do to
help alleviate pain, restore health and extend life. We challenge
ourselves and each other to make tomorrow better than yesterday. It
is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful
innovations - but we will only succeed with the right people on our
team. Lets work together to address universal healthcare needs and
improve patients lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section
of this job description are representative of those that must be
met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
For Office Roles: While performing the duties of this job, the
employee is regularly required to be independently mobile. The
employee is also required to interact with a computer, and
communicate with peers and co-workers. Contact your manager or
local HR to understand the Work Conditions and Physical
requirements that may be specific to each role. (ADA-United States
of America)
It is the policy of Medtronic to provide equal employment
opportunity (EEO) to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race,
religion, creed, gender, sex, sexual orientation, gender identity
and/or expression, genetic information, marital status, status with
regard to public assistance, veteran status, or any other
characteristic protected by federal, state or local law. In
addition, Medtronic will provide reasonable accommodations for
qualified individuals with disabilities.
This employer participates in the federal E-Verify program to
confirm the identity and employment authorization of all newly
hired employees. For further information about the E-Verify
program, please click here .
Keywords: Medtronic GmbH, Snowmass , Clinical Specialist Cardiac Rhythm Management- Cape Girardeau/Carbondale, IL, Other , Carbondale, Colorado
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