SnowmassRecruiter Since 2001
the smart solution for Snowmass jobs

Lobby Host

Company: Auberge Resorts
Location: Telluride
Posted on: June 9, 2021

Job Description:

Our Company

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked tropical fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

Role Summary

Madeline is looking to grow their team with a Full Time Lobby Host. A successful candidate will be an eager individuals who are dedicated to creating a memorable experience for our guests through sharing their ideas, exploring creativity and who are enthusiastic about joining a dynamic team! This role will include host/hostess duties as well as serving duties. The Lobby Host is responsible for maintaining the reception area and entrance, Living Room and Timber Room in all aspects of stocking and cleanliness. Here at the Madeline guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done Within the Auberge family, our leaders our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

  • Greet guests, answer phones, take and maintain reservations and waitlists as well as special requests
  • Seat guests according to standard, calculate table turns and communicate wait times effectively
  • Perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy
  • Work well under pressure and handle multiple tasks at once
  • Be well organized, maintain concentration, and think clearly while providing service to many guests at any given time

Required Qualifications

  • Two years' experience in customer service, preferably food and beverage
  • Interpersonal skills and the ability to work well with co-workers and the public
  • Ability to comfortably learn and communicate all menu items
  • Basic computer skills, general knowledge of POS systems

Benefits

Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:

  • Medical, Dental, Vision plans

  • Flexible Spending Accounts

  • Health Savings Account

  • Basic Life and AD&D

  • Employee Assistance Program

  • Wellness program and initiatives with opportunity to avoid an increase in monthly benefit costs by completing an annual health assessment and other requirements

  • Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance

  • 401(k) program and receive a match on employee contributions.

Throughout their employment, and beyond, team members have access to the Auberge Benefits Resource Center to get answers to questions and how best to utilize their benefits.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people's lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Madeline Hotel & Residences is an Equal Opportunity Employer, M/F/D/V. Madeline Hotel & Residences provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Madeline Hotel & Residences complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits:

We offer competitive rewards, training and career development. Our benefit package includes health insurance options, flexible spending accounts, health reimbursement account with a Company contribution, 401(k) with company match, tuition reimbursement, lifestyle perks, and a great working environment.

About Madeline Hotel:

Madeline Hotel & Residences, Auberge Resorts Collection, ideally situated in the heart of Mountain Village, is the stunning alpine resort above the historic town of Telluride, Colorado. The 83-room and 71-residence hotel finely blends Auberge's distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline features guest rooms and suites and one- to four-bedroom residential condominiums that offer expansive Mountain Village views and sophisticated alpine amenities. At the helm of the resort's culinary program is Chef Bill Greenwood who brings his expertise to the hotel's signature restaurant, Black Iron Kitchen + Bar, delivering Rocky Mountain flavors with the pioneering essence of the American West. Additional amenities include: the best ski-in/ski-out access in town; slope-side Ski Valet offering seamless service and state-of-the-art equipment; the 4,000-square-foot Sky Terrace featuring a heated outdoor swimming pool, hot tubs, fire pits and al fresco lounge; The Madeline Ice Rink; the 3,000-square-foot M Lounge featuring a game room, outdoor fire tables and an indoor/outdoor bar; an alpine-inspired spa and salon, along with yoga, Pilates, and personal training studio. In November 2018, Madeline introduced Sleeping Indian Ranch, a 30,000-acre ranch in the San Juan Mountains, to its unique residential portfolio.

About Auberge Resorts Collection:

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Stay Connected:

www.aubergeresorts.com

Keywords: Auberge Resorts, Snowmass , Lobby Host, Other , Telluride, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Snowmass RSS job feeds