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Patient Access Professional, full-time

Company: Valley View
Location: Glenwood Springs
Posted on: June 8, 2021

Job Description:

Western Colorado's premier healthcare facility,Valley View Hospital, is seeking a full-time Patient Access Professional to assist in our Patient Financial Services Department. Responsibilities of this position include greeting each patient with kindness and courtesy while providing knowledge of Valley View Hospital in guiding and hospitality services to the patient and their family throughout their visit at Valley View Hospital. Additionally, this position is responsible for providing exemplary guest service to all internal and external customers, which includes phone and face-to-face interaction with our guests. We are looking for someone who displays a passion to anticipate and exceed our guests' expectations and a desire to attain the highest level of quality service possible. Bilingual (English/Spanish) highly preferred.QUALIFICATIONS:Education:High school graduate or equivalent.One to two years of customer service experience required.Experience:Previous experience in insurance verification, patient registration, collections or billing required.Skills:Courteous and patientwhen dealing with the public; exceptional customer service skills required.Must possess exceptional communication, decision-making, organizational, and interpersonal skills and act under direction as well as on their own initiative.Strong computer and typing skills; well-organized, dependable, and flexible.Bilingual(English/Spanish) highly preferred.Must be a team player.SALARY:Entry salary dependent upon education, skill-set, and experience.Starting wage range: $16.38/hour - $20.27/hourBENEFITS:Valley View offers a comprehensive benefit package that supports our employees' physical, emotional and financial health.Medical, Dental, Pharmacy and VisionEmployer paid life insuranceFlexible Spending Account (FSA)Generous Paid Time Off accrualTuition Assistance401(a) and 403(b) retirement plansEmployee Assistance Programand more!Becker's Hospital Review Recognizes Valley View as a Great Community Hospital in 2019Valley View Hospital has been included in the 2019 list of great community hospitals Becker's Hospital Review. Hospitals on the list are defined as a facilities with no more than 550 beds and recognized for their clinical quality, operational excellence and economic influence on the surrounding areas. Inclusion is also based on excellent outside rankings and ratings including IBM Watson Health 100 Top Hospitals, Leapfrog Group grades, CMS stars, and more.As a 78-bed hospital that has maintained its independent, nonprofit status since 1955, Valley View was eligible for consideration on the list and ultimately selected by Becker's Hospital Review for its Performance Excellence recognition by J.D. Power & Associates and its Top 100 Top Hospitals recognition by IBM Watson Health.At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.

Keywords: Valley View, Snowmass , Patient Access Professional, full-time, Other , Glenwood Springs, Colorado

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