Medical Office Specialist - Primary Care
Company: Lower Valley Hospital Association
Posted on: June 8, 2021
ESSENTIAL FUNCTIONS: Communicates the scheduling and patient
process. Collects and documents all patient demographics. Insurance
eligibility verification and collection of appropriate copays.
Receive and post all payments as appropriate. Provide efficiencies
in scheduling and managing patients and scheduling of appointments,
assemble patient forms for appointments. Maintain strong
organizational structure, workflow, and operating procedures for
medical practice. Knowledge of medical practice principles,
practices and procedures. Process incoming and outgoing calls
efficiently, politely and as quickly as possible. Document phone
messages in EHR as appropriate. Alert supervisor to any insurance
issues in an efficient and timely manner. Promote existing and new
programs and/or policies of Family Health West and the outpatient
clinics both internally and externally, exhibiting professional and
respectful behavior to others at all times. Complete scanning as
assigned into patient charts in a timely manner. Direct patient
contact assisting with intake registration, escorting and assisting
physician with duties as assigned. Demonstrate fiscal
responsibility. Reliable and punctual attendance is essential;
expected to be at job as scheduled each scheduled day. Communicate
necessary information to others as appropriate. Provide support of
projects and demonstrate strong communication skills both oral and
written. Follow up on patient referrals ensure timely processing.
Call for authorization for Workers Compensation patients. Submit
for authorization of treatment/procedures to insurance companies as
needed and directed by Practice Manager or Practice Director.
Prepare and send all referrals/documentation to outside providers
as needed. Request documentation from outside providers and scan
documentation into Medical EMR. Access records from QHN and Paper
version as needed. Participate in regularly scheduled staff
meetings with each practice MOS staff and Staff Manager to go over
any issues, new processes, etc. Maintain knowledge of programs such
as Patient Portal, EMR, QHN, Gmail and associated programs, etc.
Train new hires as needed. Comply with Competency Audits and
Trainings as directed by Practice Directory/Practice Manager. Other
job related duties as assigned. Wage Range The wage range for this
position is $14.59 - $20.03 Benefits FHW offers a full benefits
package including: FOR ALL EMPLOYEES:Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting scheduleFOR
FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEKMedical Plan
Options: I. PPO plan with copay/coinsurance and lower deductibleII.
High Deductible Health Plan with the option for a Health Savings
Account.III. Telemedicine includes in both plan
options.DentalVisionLife Insurance/ Accidental Death and
Dismemberment InsuranceDisability Insurance with a Short and Long
Term Option.Critical Illness and Accident PlansCafeteria Options:
Health Reimbursement/ Flex Savings / Dependent Childcare A host of
other options to include: Pet Insurance, Identity Protection,
Travel protection, ExperienceRequiredEducation High School Diploma
or equivalent required. Licenses No professional license required.
Certifications No professional certification required. Experience
Must have one year experience in the medical field. Preferred one
year experience working with insurance companies, and two to five
years of experience in the customer service field.
EducationRequiredHigh School or better
Keywords: Lower Valley Hospital Association, Snowmass , Medical Office Specialist - Primary Care, Other , Fruita, Colorado
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