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Information Technology Manager

Company: Noble House Hotels and Resorts
Location: Gateway
Posted on: June 8, 2021

Job Description:


Possess the technical and management knowledge and skills needed to effectively integrate people, information and communication technologies, and business processes in support of the Resort's organizational and strategic goals.

  • Technology support for owners personal properties
  • Remote office technical support for Gateway Canyons Resort, Gateway Canyons Air Tours and other parent company entities
  • Hardware and software maintenance; licensing, contracts and renewals
  • Manage IT staff members
  • Manage and distribute Help Desk workload
  • Project Management: hardware rollouts, system upgrades, new construction, and vendor management
  • IT Asset Management: equipment identification, asset tracking, equipment repair
  • Inventory and purchasing of IT supplies; specking of hardware and software
  • All aspects of Windows and Apple Server Administration
  • Windows and Apple Desktop computer support
  • Xsan Storage Administration
  • Configure and maintain system backups
  • Terminal Server administration
  • Security camera systems management
  • WinPak and VingCard card access systems management
  • Mytel phone system management and configuration
  • Staff cell phone distribution, configuration and support
  • Network hardware configuration and support: including wireless access points, Switch Configuration, Internet and MPLS (WAN) Support, Fiber and Ethernet cabling
  • Guest room and employee housing TV system setup and maintenance
  • TV and XM radio system management for restaurants, guest areas, and Palisade Event Center
  • Crestron lighting and AV system management (Museum, HD Theatre and Conference Center)



  • College Bachelors of Science degree in Information Technology
  • Business Management degree or previous managerial experience
  • Apple Server and Client Certifications
  • Strong and effective communicator
  • Present a professional presentation
  • Positive attitude and willingness to learn
  • Ability to:
  • Perform job functions with attention to detail, speed and accuracy
  • Prioritize, organize and follow up
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Follow directions thoroughly
  • Understand guest's service needs
  • Work cohesively with co-workers as part of a team
  • Work with minimal supervision
  • Maintain confidentiality of guest information and resort information


  • Microsoft Server and Client Certifications
  • Experience in Hospitality Industry in similar position
  • Previous guest relations training

Full time, year round position with benefits; salary $55,000 - $65,000

Keywords: Noble House Hotels and Resorts, Snowmass , Information Technology Manager, Other , Gateway, Colorado

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