Information Technology Manager

Company: Noble House Hotels and Resorts
Location: Gateway
Posted on: June 8, 2021

Job Description:

Description

Possess the technical and management knowledge and skills needed to effectively integrate people, information and communication technologies, and business processes in support of the Resort's organizational and strategic goals.

• Technology support for owners personal properties
• Remote office technical support for Gateway Canyons Resort, Gateway Canyons Air Tours and other parent company entities
• Hardware and software maintenance; licensing, contracts and renewals
• Manage IT staff members
• Manage and distribute Help Desk workload
• Project Management: hardware rollouts, system upgrades, new construction, and vendor management
• IT Asset Management: equipment identification, asset tracking, equipment repair
• Inventory and purchasing of IT supplies; specking of hardware and software
• All aspects of Windows and Apple Server Administration
• Windows and Apple Desktop computer support
• Xsan Storage Administration
• Configure and maintain system backups
• Terminal Server administration
• Security camera systems management
• WinPak and VingCard card access systems management
• Mytel phone system management and configuration
• Staff cell phone distribution, configuration and support
• Network hardware configuration and support: including wireless access points, Switch Configuration, Internet and MPLS (WAN) Support, Fiber and Ethernet cabling
• Guest room and employee housing TV system setup and maintenance
• TV and XM radio system management for restaurants, guest areas, and Palisade Event Center
• Crestron lighting and AV system management (Museum, HD Theatre and Conference Center)

Requirements

Essential:

• College Bachelors of Science degree in Information Technology
• Business Management degree or previous managerial experience
• Apple Server and Client Certifications
• Strong and effective communicator
• Present a professional presentation
• Positive attitude and willingness to learn
• Ability to:
• Perform job functions with attention to detail, speed and accuracy
• Prioritize, organize and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest's service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and resort information

Desirable:

• Microsoft Server and Client Certifications
• Experience in Hospitality Industry in similar position
• Previous guest relations training

Full time, year round position with benefits; salary $55,000 - $65,000

Keywords: Noble House Hotels and Resorts, Snowmass , Information Technology Manager, Other , Gateway, Colorado