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Front Desk Lead Worker - Mesa Verde - Far View Lodge - Mancos - 81328

Company: aramark
Location: Mancos
Posted on: June 8, 2021

Job Description:

Aramark (NYSE: ARMK) proudly serves the worlds leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at [or connect with us on Facebook [Instagram [Twitter [DESCRIPTION Position Summary: The Front Desk Lead Workeris responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. The Front Desk Lead Workermay be responsible for oversight or delegation of responsibilities within the guest services operation. Essential functions and responsibilitiesof the position may vary by Aramark location based on clientrequirementsand business needs. Essential Functions:Schedules and assigns daily work assignments the guest services team and oversees completion of tasksTrains and guides guest service staff on job duties, customer service, systems, and proceduresGreet and provide customer service to guests while anticipating their needsBook reservations and coordinate registrationOperate a register and/or software system to complete cash and credit card transactionsAnswers phone calls and emails and delivers messages as neededMaintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.Other duties and tasks as assigned by manager QUALIFICATIONSPrevious guest services experience requiredSupervisory experience in a related role preferredDemonstrates excellent customer service skillsDemonstrates interpersonal and communication skills, both verbal and writtenDemonstrate organization skills, accuracy, and attention to detailRequires occasional lifting, carrying, pushing, pulling of up to 25 lbs BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. COMPENSATION: The hourly rate for this position ranges from $13.50 to $14.50 , depending on circumstances including an applicants skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant).This is Aramarks good faith and reasonable estimate of the range of compensation for this position as of the time of posting. #FHPRM-10

Keywords: aramark, Snowmass , Front Desk Lead Worker - Mesa Verde - Far View Lodge - Mancos - 81328, Other , Mancos, Colorado

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