SnowmassRecruiter Since 2001
the smart solution for Snowmass jobs

Bell Person

Company: Aspen Skiing Company, L.L.C.
Location: Snowmass
Posted on: May 3, 2021

Job Description:

Job Description


Assist arriving and departing guests with their luggage. Provide information and services to guests and patrons.

Essential Job Functions

  • Escort arriving guests to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency
  • Give summary of hotel information to guest
  • Ensure guest room is in order and describe location of television remote, air conditioning control, guest services directory, safety procedures, etc. to guests checking in
  • Handle luggage for tour or group check-ins in accordance with established procedures
  • Follow baggage tagging procedures and ski storage procedures
  • Transport in-house guest skis to Ski Concierge and at end of the day
  • Assist the Concierge and Ski Concierge on duty as required by answering the phone and taking messages
  • Assist with valet parking, door and driving functions as needed
  • Know about all daily functions, locations, and times for appropriate guest direction
  • Perform tasks as required by the Concierge on duty to provide maximum guest service
  • Describe all hotel services and hours of operation; provide safety information and other information as needed
  • Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
  • Assist departing guest with their luggage from guest rooms and checking it into storage, or bringing it to the entrance and assisting doorperson in loading it into the automobile
  • Maintain a high standard of cleanliness in the Living Room, Lobby and Bell storeroom
  • Polish the brass bell carts daily
  • Report any deficiencies or guest dissatisfaction at once to the Front Desk and Guest Services Manager
  • Display a high level of friendly and courteous service at all times, as well as a cooperative attitude with all hotel employees
  • Make manager aware of guest's comments or complaints
  • Report to work in a neatly groomed and acceptable manner as outlined in the Employee Resource Guide
  • Report to work on time
  • Comply with all policies of the Rooms Division, The Little Nell, and Aspen Skiing Company
  • Be familiar with hotel fire and safety procedures
  • Assist in emergency and security procedures as directed by management
  • Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand

Keywords: Aspen Skiing Company, L.L.C., Snowmass , Bell Person, Other , Snowmass, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Snowmass RSS job feeds