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Sales & Events Coordinator - The Little Nell

Company: Aspen Skiing Company, L.L.C.
Location: Snowmass
Posted on: May 3, 2021

Job Description:

Job Description

Summary

The Sales and Events Coordinator handles daily administrative duties for the Events and Sales Department

Essential Functions of the Job

Daily:

  • Answer phones and transfer to correct persons/departments using 5 star standards
  • Use Delphi to create & distribute various reports and banquet event orders
  • Use social tables to create diagrams for events
  • Manage all internal meetings & events
  • Collect & manage all incoming & outgoing mail & packages
  • Answer phones for all sales & events managers when needed, takes messages & fields incoming sales leads
  • Print welcome cards for VIP sales guests, inputs amenity orders
  • Manage shipping needs for the department
  • Manage the daily upkeep of banquet event order "master" binder & all relevant information

Weekly:

  • Organize and distribute weekly working schedule
  • Order foot passes for site tours & events
  • Attend banquet event order meetings

As Needed:

  • Take meeting minutes and distributes to team
  • Create menus & items in Delphi and keeps everything up to date each season
  • Facilitate contract turnover and communication between client, accounting department & event manager during turnover process
  • Inputs deposits & city ledger account numbers into Delphi for all events
  • Build sales kits, menu packets
  • Assist with advance travel plans for sales managers, including but not limited to gift orders, shipping, appointment confirmations, expense reports
  • Maintain inventory of office supplies and orders when needed with Director approval
  • Keep office organized & fully stocked of required items
  • Assist Director of Events and Director of Sales & Marketing with special requests & projects

Always:

  • Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
  • Report to shift on time, comply with all policies & procedures of the Sales & Events Departments, The Little Nell and Aspen Skiing Company
  • Be familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management.
  • Complete tasks and projects delegated by your managers and assist other departments as business volumes and staff levels demand
  • Adhere to the confidentiality standard at The Little Nell
  • Display a strong ability to communicate with both customers and colleagues at all levels of seniority and liaison effectively with other internal departments
  • Display strong interpersonal and customer relations skills; able to empathize, maintain professionalism, display patience and politeness within a sometimes pressured environment
  • Reflect a conscientious, flexible and 'can do' attitude at all times
  • Has confidence to deal with difficult situations and to know when it is appropriate to seek guidance from line managers
  • Exhibit an excellent attention to detail
  • Deliver customer service in line with best practices and the hotel's 5 Star/5 Diamond standards

Keywords: Aspen Skiing Company, L.L.C., Snowmass , Sales & Events Coordinator - The Little Nell, Other , Snowmass, Colorado

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