The Registrar, working in either the Main Desk or the Emergency
Room locations, is responsible for complete and accurate
registrations, including the proper completion of required consent
for treatment and payer compliance forms and the copying/scanning
of patient insurance cards. The Registrar practices exceptional
customer service and professionalism, manages the hospital PBX
incoming phone lines, when needed, performs pre-admission,
insurance verification and certification, mail distribution, and
data entry as assigned. Additionally, the Registrar will collect
payments at time of service as instructed, and ensures accurate
posting. The Registrar's daily responsibilities are directed by the
Admitting Supervisor and/ or the ER Supervisor, if applicable.
Primary Scope of Responsibilities:
Performs accurate registration using thorough interview
technique to ensure that information is 100% complete and accurate.
Ensures that all compliance requirements have been met, and the
registration is properly created and/or updated for anticipated
billing. Performs cash collections at time of service, consistent
with financial counseling procedures, the hospital's Credit and
Collection Policy and Guidelines and other financial directives.
Utilizes Meditech system payment and receipt on all applicable
encounters. Handles money competently, properly balances received
payments and returned change, and balances and reconciles cash
drawer daily. Sorts and distributes incoming mail as assigned on
the day of receipt. 100% correct registration of patient
information, verifying all patient demographics, insurance
information, insurance verifications, copying and scanning
insurance cards as well as appropriate patient identification.
Understand and complies with all Hospital, EMTALA, patient
confidentiality, Advance Directives, ABN's and Insurance waivers.
100% correct admission data that includes review of type of
account, duplications of registration of M#, subscriber errors,
correct status change, accommodation rate, admission source and
cash posting or closing cash drawer. Fiscal responsibility that
includes reviewing and competing ABN's, insurance waivers, and
ensuring completed pre-certification as needed. Performs cash
collections according to guidelines and posts payments timely and
accurately. Participates in department training and staff meetings.
Reads daily summary reports and emails to ensure they are aware of
any upcoming changes. Records pertinent documentation in accordance
with regulatory requirements, professional standards and hospital
policy. Adheres to federal, state and hospital rules and
regulations concerning HIPAA privacy and security. Follows Hospital
compliance plan and policies, including the Code of Conduct.
Participates in required training for compliance related activities
(HIPAA, Compliance, Patient Safety, TJC, etc.)
POPULATION SPECIFIC CRITERIA
Demonstrates the ability to assess and interact with customers
of all ages, recognizing language and learning barriers, and
2-3 years of experience in related field preferred Ability to
concentrate and show attention to detail required Relatively high
degree of analytical abilities required Strong interpersonal skills
required Ability to work independently required Ability to read and
communicate effectively in English required Spanish preferred
High School Diploma or GED, preferred.
Normal patient care environment with little exposure to
excessive noise, dust and temperature May be exposed to
communicable diseases through normal or careless performance of
responsibilities May be exposed to mechanical dangers associated
with mechanical devices
Our hire-in rates of pay are based on years of relevant
experience. Listed below are our hire-in rates for the position,
which includes: minimum pay (no relevant experience) and mid-point
(12 or more years).
Minimum = $19.15/hr
Mid-Point = $24.90/hr
Our comprehensive benefits package includes generous Paid Time
Off, Health Insurance within your first 30 days, Retirement, and
much more can be viewed here.