Dietary Aide II

Company: Aspen Valley Hospital
Location: Snowmass
Posted on: January 5, 2020

Job Description:

Great Pay # Benefits. Under supervision, assists with preparation and service of meals to patients, staff, visitors and outside contracts. # ESSENTIAL JOB DUTIES Consistently maintains high standards of personal hygiene, facility and equipment sanitation and cleanliness in all work practices.# Complies with department policies and procedures, the local Health Department and Joint Commission standards for safe food handling including: appropriate labeling and dating of all foods, avoiding cross contamination, proper temperature maintenance of all foods, consistent hand washing, appropriate use of gloves and hair restraints. Performs daily cleaning in all work areas (specifically the caf# front line and dining room) by washing counters, tables, equipment, emptying trash, picking up newspapers and so forth.# Assures areas are sanitized, clean and pleasing to customers. Maintains competency on all equipment and departmental procedures. SERVICE EXCELLENCE/CUSTOMER SERVICE Demonstrates purposeful service excellence through exceeding patient and coworker expectations. Represents the department/hospital as a dedicated, courteous, and responsive employee COMPLIANCE WITH RULES, REGULATIONS AND POLICIES Records pertinent documentation in accordance with regulatory requirements, professional standards and hospital policy. Adheres to federal, state and hospital rules and regulations concerning HIPAA privacy and security. Follows Hospital compliance plan and policies, including the Code of Conduct. Participates in required training for compliance related activities (HIPAA, Compliance, Patient Safety, TJC, etc.) UNIT SPECIFIC DUTIES # RESPONSIBILITIES / DAY TO DAY OPERATIONS # Assists in patient meal service by following room service policy and procedure.# Checks diets according to diet sheet and calls nurses station for clarification if needed.# Works to assist in meeting needs for modified diets and special requests if able. Communicates menu needs to appropriate staff for preparation. # Accurately assembles cold food items for patients, caf# salad bar, and outside contracts.# Dishes and garnishes desserts for quality presentation.# Makes appetizing sandwiches and assures salad bar is fresh and filled with a variety of items. # Assists with meal service including preparation of outside contract meals, serving customers in the cafeteria, and preparing and delivering trays when ordered through room service system. # Handles multiple tasks in the caf# to efficiently serve staff and visitors.# Cooks short orders on the grill, makes milkshakes and serves all needs of the customer in the cafeteria.# Prioritizes work to assure smooth operation during busy meal times.# # Operates cash register accurately and understands pertinent aspects of POS system including setting up new accounts and applying payments.# If register goes down, knows how to re-boot and call IT for help if needed.# Counts cash in drawer and maintain adequate change. # Assists with catering preparation as instructed by the cook. # Assists dishwasher and takes responsibility for dishes in their absence.# Retrieves dirty tray cart from PCU, collects leftover staff and patient trays, and carts from catering events to bring back to kitchen for cleaning.# Scrapes, sorts, stacks, loads and unloads dishes from the dish machine to the proper place of storage.# # Safely operates and maintains a variety of kitchen equipment including ovens, grills, toasters, blenders, slicer, etc.# Writes work orders as needed, communicates problems to manager and others, and works with engineering to assure follow-through on work orders. # Performs daily stocking of supplies to the kitchen, patient kitchenettes, caf# front line and dining room.# Consistently stocks each area adequately for the next shift, working ahead if time permits. # Assists in putting away and rotating incoming stock.# Assures stock is put away during shift or within 24 hrs.# PROFESSIONALISM Demonstrates responsibility and accountability for own professional decision making and professional growth. Participates and contributes to departmental meetings and activities. POPULATION SPECIFIC CRITERIA Demonstrates the ability to assess and interact with customers of all ages, recognizing language and learning barriers, and technology challenges. Able to state his/her duties during a code pink drill. CORE VALUES Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients# expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient#s safety above all else. Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly.# He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance.# The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders Accountability:takes responsibility for his/her actions, abides by the hospital#s guiding philosophies and policies, and follows through on commitments and physician orders.# He/she provides complete and accurate information to the Physician and/or other members of the work team. takes personal pride and ownership in the quality of care and services provided to all internal and external customers Integrity:is truthful, trustworthy, and principled.#He/she#demonstrates character, conviction, and honest and ethical behavior in all interactions with others.##The employee#s word can be trusted.##Behavior is#consistent with these AVH Core Values KNOWLEDGE, SKILLS # ABILITIES # # EDUCATION/EXPERIENCE REQUIREMENTS # ######### High School graduate or equivalent preferred ######### Previous experience in a food service institution desirable # KNOWLEDGE AND SKILL REQUIREMENTS # ######### Ability to concentrate and show attention to detail ######### Relatively high degree of analytical abilities ######### Strong interpersonal skills required ######### Ability to work independently LANGUAGE SKILLS # ######### Ability to read and communicate effectively in English # WORKING CONDITIONS # ######### Normal patient care environment with little exposure to excessive noise, dust and temperature ######### May be exposed to communicable diseases through normal or careless performance of responsibilities ######### May be exposed to mechanical dangers associated with mechanical devices ######### May be exposed to stressful situations # # Great Pay & Benefits. Under supervision, assists with preparation and service of meals to patients, staff, visitors and outside contracts. ESSENTIAL JOB DUTIES Consistently maintains high standards of personal hygiene, facility and equipment sanitation and cleanliness in all work practices. Complies with department policies and procedures, the local Health Department and Joint Commission standards for safe food handling including: appropriate labeling and dating of all foods, avoiding cross contamination, proper temperature maintenance of all foods, consistent hand washing, appropriate use of gloves and hair restraints. Performs daily cleaning in all work areas (specifically the café front line and dining room) by washing counters, tables, equipment, emptying trash, picking up newspapers and so forth. Assures areas are sanitized, clean and pleasing to customers. Maintains competency on all equipment and departmental procedures. SERVICE EXCELLENCE/CUSTOMER SERVICE Demonstrates purposeful service excellence through exceeding patient and coworker expectations. Represents the department/hospital as a dedicated, courteous, and responsive employee COMPLIANCE WITH RULES, REGULATIONS AND POLICIES Records pertinent documentation in accordance with regulatory requirements, professional standards and hospital policy. Adheres to federal, state and hospital rules and regulations concerning HIPAA privacy and security. Follows Hospital compliance plan and policies, including the Code of Conduct. Participates in required training for compliance related activities (HIPAA, Compliance, Patient Safety, TJC, etc.) UNIT SPECIFIC DUTIES & RESPONSIBILITIES / DAY TO DAY OPERATIONS Assists in patient meal service by following room service policy and procedure. Checks diets according to diet sheet and calls nurses station for clarification if needed. Works to assist in meeting needs for modified diets and special requests if able. Communicates menu needs to appropriate staff for preparation. Accurately assembles cold food items for patients, café salad bar, and outside contracts. Dishes and garnishes desserts for quality presentation. Makes appetizing sandwiches and assures salad bar is fresh and filled with a variety of items. Assists with meal service including preparation of outside contract meals, serving customers in the cafeteria, and preparing and delivering trays when ordered through room service system. Handles multiple tasks in the café to efficiently serve staff and visitors. Cooks short orders on the grill, makes milkshakes and serves all needs of the customer in the cafeteria. Prioritizes work to assure smooth operation during busy meal times. Operates cash register accurately and understands pertinent aspects of POS system including setting up new accounts and applying payments. If register goes down, knows how to re-boot and call IT for help if needed. Counts cash in drawer and maintain adequate change. Assists with catering preparation as instructed by the cook. Assists dishwasher and takes responsibility for dishes in their absence. Retrieves dirty tray cart from PCU, collects leftover staff and patient trays, and carts from catering events to bring back to kitchen for cleaning. Scrapes, sorts, stacks, loads and unloads dishes from the dish machine to the proper place of storage. Safely operates and maintains a variety of kitchen equipment including ovens, grills, toasters, blenders, slicer, etc. Writes work orders as needed, communicates problems to manager and others, and works with engineering to assure follow-through on work orders. Performs daily stocking of supplies to the kitchen, patient kitchenettes, café front line and dining room. Consistently stocks each area adequately for the next shift, working ahead if time permits. Assists in putting away and rotating incoming stock. Assures stock is put away during shift or within 24 hrs. PROFESSIONALISM Demonstrates responsibility and accountability for own professional decision making and professional growth. Participates and contributes to departmental meetings and activities. POPULATION SPECIFIC CRITERIA Demonstrates the ability to assess and interact with customers of all ages, recognizing language and learning barriers, and technology challenges. Able to state his/her duties during a code pink drill. CORE VALUES Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients’ expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient’s safety above all else. Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly. He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance. The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders Accountability:takes responsibility for his/her actions, abides by the hospital's guiding philosophies and policies, and follows through on commitments and physician orders. He/she provides complete and accurate information to the Physician and/or other members of the work team. takes personal pride and ownership in the quality of care and services provided to all internal and external customers Integrity:is truthful, trustworthy, and principled. He/she demonstrates character, conviction, and honest and ethical behavior in all interactions with others. The employee's word can be trusted. Behavior is consistent with these AVH Core Values KNOWLEDGE, SKILLS & ABILITIES EDUCATION/EXPERIENCE REQUIREMENTS · High School graduate or equivalent preferred · Previous experience in a food service institution desirable KNOWLEDGE AND SKILL REQUIREMENTS · Ability to concentrate and show attention to detail · Relatively high degree of analytical abilities · Strong interpersonal skills required · Ability to work independently LANGUAGE SKILLS · Ability to read and communicate effectively in English WORKING CONDITIONS · Normal patient care environment with little exposure to excessive noise, dust and temperature · May be exposed to communicable diseases through normal or careless performance of responsibilities · May be exposed to mechanical dangers associated with mechanical devices · May be exposed to stressful situations

Keywords: Aspen Valley Hospital, Snowmass , Dietary Aide II, Other , Snowmass, Colorado