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Shift Leader

Company: Sundae...artisan ice cream
Location: Basalt
Posted on: September 21, 2022

Job Description:

Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? SundaeTM (sundaeicecream.com) is looking for the right candidate to join our tight-knit and hardworking retail team!

  • Total compensation = $18.00-20.00 per hour (includes base + tips)
  • Full-time or part-time hourly positions available - Must be have at least 1 day of available during the week and weekend
  • Full-time employee benefits: Vacation Pay, Sick Pay, Group Health Insurance Plans with employer contribution (medical, dental, and vision)
  • Part-time employee benefits: Sick Pay
  • May be eligible for Commuter Reimbursement Benefit - dependent on work location
  • Free shift treats and employee discounts
  • Individualized mentorship and growth opportunities
    Who are we?

    Sundae TM is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be "THE place to work" and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

    Who are we looking for?

    We are searching for a candidate who is:
    • A natural leader who seeks to grow leadership skillsets
    • A passionate team player who leads by example
    • Self-motivated and has a strong work-ethic
    • Enthusiastic about serving others
    • Responsible and trustworthy
    • Coachable and receptive to feedback
      Shift Leader Responsibilities:
      • Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
      • Timely and efficiently open and close the store, either alone or with a team
      • Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
      • Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
      • Maintain responsible cash handling and perform closing cash out procedures accurately
      • Exemplify Sundae's customer service standards; execute with pride and leadership
      • Participate in and contribute to all staff meetings
        This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

        Requirements

        • 1+ years of customer service experience preferred
        • Some foodservice experience preferred
        • Must be 16 or older
        • Must be available to work at least 1 weekday shift and 1 weekend shift
          Physical Requirements:
          • Move, traverse or remain in a stationary position for up to 8 hours
          • Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
          • Regularly move up to 25 pounds for a distance of 50 feet or more
          • Occasionally ascend/descend ladder to clean or lift items stored above
          • Occasionally position self to clean, maintain equipment, and retrieve items below counter height

            Benefits

            • Total compensation = $18.00-20.00 per hour (includes base + tips)
            • Full-time or part-time hourly positions available (eligible to earn overtime)
            • Full-time employee benefits: Vacation Pay, Sick Pay, Group Health Insurance Plans with employer contribution (medical, dental, and vision)
            • Part-time employee benefits: Sick Pay
            • Free shift treats and employee discounts
            • Individualized mentorship and growth opportunities

Keywords: Sundae...artisan ice cream, Snowmass , Shift Leader, Hospitality & Tourism , Basalt, Colorado

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